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Privacy Policy

Effective Date: 8/28/2025
Website: https://wwnllcgroup.com

WWN LLC (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or interact with our website. By using our website, you consent to the practices described below.

1. Information We Collect

We may collect the following types of personal information:

  • Contact details: such as your name, email address, and phone number when submitted through our contact form.
  • Account details: when you create an account during or after purchase of services.
  • Payment information: processed securely through Stripe via WooCommerce Payments (we do not store your payment card details).
  • Cookies and usage data: collected automatically through Google Analytics to improve site performance.
  • Comments: when visitors leave comments, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.
  • Media uploads: if you upload images to the site, avoid including embedded location data (EXIF GPS), as visitors can download and extract this information.

2. How We Use Your Information

We use the information we collect to:

  • Provide and manage our services.
  • Improve our website and customer experience.
  • Communicate with you regarding inquiries, services, or updates.
  • Analyze website traffic through Google Analytics and Google Search Console.
  • Detect spam and maintain site security.

3. Cookies & Tracking

Our website uses cookies for both functionality and analytics:

  • Analytics cookies: Google Analytics cookies to track usage, performance, and trends.
  • Comment cookies: if you leave a comment, you may opt-in to saving your name, email, and website in cookies so you don’t have to re-enter details for future comments. These last for one year.
  • Login cookies: if you visit our login page, we set a temporary cookie to check if your browser accepts cookies. When you log in, cookies are used to save your login info and screen display preferences. Login cookies last two days; screen option cookies last one year. Selecting “Remember Me” extends login for two weeks. Logging out removes login cookies.
  • Editor cookies: if you edit or publish an article, a cookie will be saved indicating the post ID of the article you edited. It expires after one day.

You may disable cookies in your browser settings, but this may affect site functionality.

4. Embedded Content from Other Websites

Articles or pages on our site may include embedded content (such as videos, images, or articles). Embedded content from other websites behaves the same way as if you had visited the external site directly. These third-party sites may collect data, use cookies, and track your interactions with their content.

5. Who We Share Your Data With

We do not sell your personal information. However, we may share data with:

  • Third-party providers: Stripe for payments, Google Analytics for analytics.
  • Gravatar service: an anonymized string (hash) from your email may be provided to Gravatar to display your profile picture with comments. Gravatar’s privacy policy: https://automattic.com/privacy/.
  • Password resets: if you request a password reset, your IP address will be included in the reset email.
  • Spam detection services: visitor comments may be checked through automated spam detection.

6. How Long We Retain Your Data

  • Comments: retained indefinitely, including metadata, to automatically recognize follow-up comments.
  • Accounts: for registered users, we store the personal information provided in their profile. All users can view, edit, or delete their personal info (except usernames). Administrators can also access and edit this information.

7. Your Rights

You have the right to:

  • Access, update, or correct your personal information.
  • Request deletion of your personal data.
  • Request an export file of the data we hold about you, including data you’ve provided.
  • Opt out of marketing communications.

Note: We may retain certain information for legal, administrative, or security purposes.

To exercise these rights, please contact us at [email protected]

8. Data Security

We take appropriate measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

9. Where Your Data is Sent

Visitor comments may be checked through an automated spam detection service.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: [email protected]